Demo jili Privacy Policy — Your Information Is Our Responsibility
On this page you will find a complete description of how demo jili collects your personal information, why it is retained, and under what circumstances it is used.
What information do we collect and why?
Registration & Identity Information
When creating an account at demo jili, your name, date of birth, email address, and mobile number are collected. This information is used to verify your identity and keep your account secure. A copy of your national ID card or passport may be requested for age verification. We do not sell this information to any advertising companies, and it is not shared with third parties unless there is a legal obligation to do so. All collected information is kept secure through modern encryption technology.
Financial & Transaction Information
Payment information required for deposits and withdrawals is collected solely to complete transactions. Transaction data through local Bangladesh payment methods such as bKash, Nagad, or bank transfer is collected on secure servers. We never store your full card number or PIN. Retaining transaction history for a specified period for anti-money laundering and fraud detection purposes is a legal obligation. We reserve the right to notify the relevant authorities if any suspicious activity is identified.
Device & Browsing Information
When you use our website or app, information such as your IP address, device type, browser version, and operating system may be collected automatically. This information is used to ensure platform security, detect fraud, and improve the user experience. Your preferences and session data are temporarily stored through the use of cookies. You can control cookies through your browser settings, though some features may be limited as a result. When using the app on a mobile device, you will be informed about the necessary app permissions at the time of installation.
Location & Contact Information
General information about a user's location may be verified to ensure services are provided in compliance with Bangladesh law. This information is used solely to enforce geographic restrictions. Messages and responses exchanged when contacting customer service are stored with our support team to enable better assistance in the future. Your communication history may be retained for up to two years. To learn more about this, FAQ Section View.
Your Rights & Data Security
Right to Update & Delete Information
You can log in to your account at any time to update your personal information. If you want us to delete specific information, please contact our support team and submit a request. However, certain information may be required to be retained for a specified period due to legal or regulatory obligations. Transaction records may be retained for a period after account closure in accordance with applicable laws. To learn more about your rights, FAQ View Section.
Data Retention & Protection Methods
Demo jili uses industry-standard encryption and firewall technology to protect your personal information. Our servers undergo regular security audits, and only authorized personnel can access sensitive data. In the event of a data breach, users will be notified as quickly as possible in accordance with applicable laws. Third-party service providers can only access limited data for specific purposes, and they are contractually bound by our privacy policy. If you have any security concerns, please notify our support team immediately.
Option to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or SMS, you can opt out at any time. Marketing communications can be disabled through account settings or via our support team. However, important account-related messages such as security alerts or transaction confirmations will continue to be sent, as they are an integral part of the service. Opt-out requests are generally processed within seven business days. For more information about your preferences, FAQ Section View.
Policy Changes & Updates
This privacy policy may be updated from time to time to keep pace with changes in technology, law, or business requirements. Users will be notified through the platform in the case of significant changes. It is your responsibility to visit this page regularly to stay up to date with the latest policy. Continued use of the platform after changes are published will be considered acceptance of the new policy. For any privacy-related questions, please contact our support team.